How the Lack of Technical and Financial Means Prevent Sustainability Essay

How the Lack of Technical and Financial Means Prevent Sustainability in Developing Countries - Essay Example Such communications are necessary for international trade and the import and export of goods. Business operations would no longer be limited to the home nation alone, but would open the entire world to what that nation has to offer. Such technological innovations would also broaden the range of stakeholders who have an interest in information and communication developments (Souter, p. 5). When developing countries begin showing continual promise, investors can find wonderful opportunities within that country that convinces them to invest money in that economy. When that money is invested, the economy benefits as well. Such actions tend to persuade others to do the same, which can then add a popular trend to investing in that particular market. The World Trade Order states that commercial interests do not take priority over development. They know that freer trade boosts economic growth and that that economic growth supports development. The debate, on the other hand, is of whether or not developing countries gain any from this particular system, but it isn't true that these countries gain nothing at all. Since developing countries are higher on the priority list, they are allowed more time to apply the high number of provisions of the World Trade Order agreements. Those that are less developed receive special treatment, which means that they don't necessarily have to follow certain provisions (WTO p.1). But there is still a deficiency that exists; otherwise those provisions in place that are required to be followed would be working. Perhaps the provisions need to be reviewed in order to give these countries a boost in the right direction and cause a snowball effect that... This report stresses that there is no doubt that developing countries are on the agendas of the WTO and the International Institute for Sustainable Development. One of the priorities on these agendas is the information and communication technology sector. Developing countries that would be able to achieve success in the information and communication technology sector would be able to achieve communication internationally with other businesses and with consumers to increase income potential. Such communications are necessary for international trade and the import and export of goods. Business operations would no longer be limited to the home nation alone, but would open the entire world to what that nation has to offer. This paper makes a conclusion that there is a technological and financial deficiency when it comes to the advancement of developing countries being behind the rest of the world. Developing countries do have, on the other hand, some processes that are in place, otherwise they wouldn’t be developing. One could honestly say that if these countries did not have some sort of successful processes happening, they would be considered undeveloped and consist of much higher poverty levels than what they currently have. Globalization has opened a world of opportunities for developing countries, but it has also opened a world of opportunities for the developing countries to be taken advantage of.

Quality of Service of Voice over Internet Protocol for Enterprise Use Essay

Quality of Service of Voice over Internet Protocol for Enterprise Use - Essay Example Unless quality of VoIP reaches quality level suitable as an enterprise product, the demand for VOIP will not be fully realized. Developments in VoIP have been able to establish not only as a communication option but as a valuable e-service as well. However, there remains to be key issues that are critical in its adoption into companies or as an enterprise. The main issue is regarding its cost and the quality of services (Biddlecombe, 2005). In 2004, the telecommunications industry saw the launch of mass-market VoIP services that followed the traditional interface models of Plain Old Telephone System (POTS) and by 2005, free services began their entry to the market (Dean, 2003). Among the first one to offer services for free ware Skype which remains to be a significant market leader today. Following the success of Skype other online services began to include VoIP as part of their interface and retooled products as seen in the launch of Microsoft's Window Messenger Live, Yahoo's Yahoo Messenger with Voice and Google's Google Talk among others. However, the greatest potential for VoIP use is in corporate applications. The main benefit is in the communication and networking capacity it can provide. The utilization of VoIP operations using it to traffic PSTN calls locally and internationally (Cave & Mason, 2001). IP Multimedia Subsystems (IMS's) have allowed the incorporation of internet technologies into current systems as well facilitated the actual interface of VoIP infrastructure with PSTN and mobile phones ("Voice over IP", 2006). However, most industry analysts believe that the major issue that companies consider in shifting an IP communications system is its ability to suit the operations and needs of the company (Dean, 2003). It is easy to understand this concern because VoIP adaptation costs a significant amount of capital and maintenance. The service desired is one that does not only exceed traditional PSTN communications but also one that is the most cost effective, easiest to maintain and upgrade. At the moment, there is no standard model for the evaluation of VoIP systems and since it is still being developed, standards of performance are also continually changing (Loyola et al, 2006). The US Federal Communications Commission (FCC) has already set standards for security and communication standards of VoIP service but has yet to be able to cope up with more comprehensive service standards (Hickman, 1998). It is estimated that as the quality of VoIP services increase, the greater its potential to be the premiere communication revolution of the age. VoIP services is not seen just as a revolutionary means of communication but it is the most significant development in the convergence of modern communication technologies. Quality of Service: QoS VoIP quality and reliability has been progressed as networking hardware, software and the speed of internet connections. Paul Travis (2005) estimates that by 2010, VoIP will already adapted by the majority American households, institutions and business. Though the primary consideration according to most studies is the cost of VoIP, analysts believe

Human Resources Integration Essay Example for Free

Human Resources Integration Essay Hugh McCauley, the Chief Operations Officer of Riordan Manufacturing, has placed a service request, SR-rm-022 to integrate all existing Human Resources tools into a single integrated application across all plant locations. The business would like to take advantage of a more sophisticated, state-of-the-art, information systems technology to replace their current Human Resources Information System or HRIS (Riordan Manufacturing, 2006.) In response to this request, this document will outline the following items. The information-gathering techniques and systems analysis tools proposed for this project. Critical factors to ensure the sucessful gathering of information required for the project. Description of the project scope and the areas of project feasibility, and key stakeholders of which requirements will be collected are also discussed. INFORMATION GATHERINT TECHNIQUES AND SYSTEMS ANALYSIS TOOLS To ensure project success, it is important to gather your key stakeholders together to discuss the system. Key Stakeholders for this project would be key management personnel, IT staff, and users of both the legacy system, and the new system. Your key stakeholders will also be the first level of intelligence gathering performed. Key management personnel such as Hugh McCauley, the COO, who can give the corporate view of the legacy and the new system. HR Director Yvonne McMillian and Payroll/Tax Clerk Anan Richlich can give an exact use case on the HRIS system, and will be the two primary sources of legacy information. Director Yvonne can determine training requirements with the help of the IT department. The IT department can provide information about the legacy system and the capabilities of the current infrastructure of the business. IT can also judge and approve new requirements, privacy structures, and future support needed to maintain the  system. Face-to-face interviews will allow information gathering from these key individuals. Questions, an outline of topics, and a primary agenda will be provided beforehand to maximize the use of available time in hectic schedules. We will also be occasionally meeting to discuss the direction the system is heading, timelines, priorities, and key players lists to ensure success of the project. There is another primary source of information which needs addressing, and this is the group of people who handle information we will be adding which did not exist in the legacy system. This group can submit examples of their files, which will determine another part of the scope of the system, and use cases of how that information is gathered. After this information has been collected, documented and studied, the system development process can begin. The system will be designed using the Joint Application Development (JAD) method. JAD is a prototyping method which gathers our key players listed above, along with other designated individuals to collectively refine business requirements while in conference with the design team of the software and the support team from IT. The JAD process also includes approaches for enhancing user participation, expediting the development, and improving the quality of specifications. It consists of a workshop where knowledge workers and IT specialists meet, sometimes for several days, to define and review the business requirements for the system.† (Joint Application Design Wikipedia, The Free Encyclopedia, n.d.) Using this prototyping method ensures that each key factors such as project support and misdirection will not be an issue. This also ensures that the project gets the continued support it will need in the future to succeed. SCOPE AND FEASIBILITY During the Analysis phase of the Systems Development Life Cycle (SDLC), several areas of project feasibility come into play. As discussed above, determining fully the system requirements ensures that you are filling the need of the system. A preliminary study is then conducted to confirm and evaluate the need. A proposal of how the need may be satisfied is then made. (Scope of Feasibility Analysis | Bicara Property, n.d.) The necessity of the system, as well as the improvements and requirements of the new system, will all be handled within the JAD process, allowing final project scope and requirements development. These developments can be realized  financially to allow final budgetary requirements determination. All of these determinations hinge upon the proper system scope being defined. During this process, the unique considerations are also shared. In this project, the request was to Create a detailed system design and a project implementation plan required to complete the proj ect. The project should be completed in approximately six months allowing new system utilization in the second quarter of next year. (Riordan Manufacturing, 2006.) This design process includes checks and balances, giving the project the fullest chance of success. During the entire process, oversight will be maintained by corporate leadership. Final approval before entering the next phase of the SLDC allowing equipment purchasing approval from the COO, Hugh McCauley. By following this process, we can ensure this project produces a system which fulfills the requirements, bringing a sophisticated, state-of-the-art, information system† to Riordan Manufacturing’s Human Resources Department. (Riordan Manufacturing, 2006.) During the JAD process, two methods were determined to fit the requirements, building a system in-house using programmers’ already on staff or using off the shelf software from a major corporation. To fulfill user testing requirements, a trial version of the BambooHR software was tested by staff and management. The BambooHR software fulfills all the requirements with less downtime for the company, saving valuable resources and eliminating the need for more support staff to be hired. The design process for this system began by gathering relevant data for the current system and by building both requirements for the new system and use cases of the current processes in the Human Resources department. After gathering and sorting the new system requirements using the Joint Application Design process, it is now possible to continue to design both the application architecture and apply the tools of system analysis to describe the information systems. SYSTEM ARCHITECTURE The client/server architecture is one of the most prevalent system architectures used in corporations. With Riordans requirements to allow multiple sites access to data and to ensure that data remains secure, the data will be stored on the server, and access routed through a secondary  application server. The application server hosts the applications which access the data, allowing a lower cost local machine, and can allow both intranet access and outside access using a VPN (Virtual Private Network) connection to create a secure encrypted link between the client and the server. This style of client/server architecture is referred to as a three-tiered architecture due to the three tiers involved in accessing the data. Although this method may seem bulky at first, this will allow many different benefits for data security and lower overall cost of the system as requirements are lower for the client computers. The determined requirements for multiple locations to share and modify data leaving with Riordan only required to supply the client systems with no additional support necessary for a data server or application server. Eliminating the current architecture on hand will save maintenance, upgrade and support costs, both in monetary and staff requirements. The chosen software, Bamboo Human Information Resource System (HRIS) follows the same requirements recommended in terms of hardware as those designed using system analysis. ARCHITECTURE DIAGRAM SECURITY CONTROLS Security is the ability to protect the information system from disruption and data loss, whether caused by an international act (e.g., a hacker or a terrorist attack) or a random event (e.g., disk failure, tornado.) according to SYSTEMS TEXTBOOK. In modern corporations, internal threats can become much more dangerous than external threats. To combat both types of threats implementation of the following security protocols will be included in the system: DATA Data must be kept secure and confidential, protected from both internal and external threats at all times. Data encryption and passwords will be used in addition to other security features to protect employees. Data stored externally to the server, such as the outsourced benefits data will be reviewed for security procedures and evaluated annually. Currently the data is decentralized, being stored in different offices and by various methods, creating a security problem that the new system can correct. The first step  to addressing this will be to ensure secure storage of all data. Consolidating data allows secure controls on the access each person has to the secured data by both the application used to access the server, and the access controls given them when they log in. This will also allow multiple applications to access the same data, while leaving greater flexibility to find the best software to fit multiple needs. Each user can add, remove, and manipulate only the data they are given access to, no matter the platform the data is being accessed form. PROCESSES Some legacy processes consolidation will occur as the data is consolidated, and certain processes would benefit from using third party software thereby gaining security certificates and minimizing the amount of knowledge and training required for our Information Technologies department. Many of the software suppliers will assist with training, modification and installation making the transition from the legacy system easier on staff. INTERFACES System interfaces describe how the system shares information with outside sources such as outsourced data, user requests, and internal data sharing. As Intrusion Detection and Identity Management systems will protect the internal data interfaces, as discussed above, the user interface design process needs to be addressed. As many of the users currently only have forms built for their information and no system to store them in, Riordan Manufacturing can evaluate different third party solutions for a web-based system. Using a web-based system, such as Bamboo HRIS allows applications to be placed on a remote server, lowering the cost of the clients used and saving valuable money and resources. Employees accessing the application server via the intranet will use username/password combinations to decrypt data on their local machine, while access from external sources, including employees at a remote site will use a private key encryption system to decrypt their data. This process minimizes the amount of data stored on the individual clients in case of theft or destruction of client resources. NETWORK The network consists of the backbone, data server, application server, firewall, and clients. There are four processes that will be used to protect  the network from unauthorized access: Implementation of Intrusion Detection System – This system conducts real-time monitoring of the network, database, traffic, and user access and activity to find possible intrusion or security risks. Log Management Program – Almost all software produces logs which store information on user access, file management, and data modification to name a few examples. Consolidating these logs into easier to read and understand can help identify potential security risks. Identity Management Systems – Control access to resources and data based on the users identification within the system, i.e. the users login credentials.   Training for Security Measures – The best security system will not function to its highest potential unless staff are trained in the use of the system. This training includes proper in-processing and out-processing procedures to protect from unauthorized access. Although the Systems Development Life Cycle is a continuous cycle, the final step for this Human Resources Information System project is the Implementation and Operations phase. This is the most expensive and time-consuming phase due to the amount of personnel, resources, and time involved. According to Valacich, George, and Hoffer (2012), there are seven major activities, coding, testing, installation, documentation, training, support, and maintenance. This document will explore the first six activities, giving a brief description and the plan for implementation at Riordan Manufacturing of the Bamboo Human Resources Information System. It is important to ensure that each of these activities are adequately defined, as many of them are conducted multiple times during the life of the system, and some are carried out on a daily basis. Building proper procedures for staff and support personnel to follow ensures that all upgrade or modification testing is accomplished to the same standards as the original system. CODING Coding is the process by which designs are transferred into the physical form that is computer software. As the selected system requires no coding, this  aspect will not be planned for TESTING Testing is an involved process which begins with the first section of code and continues throughout the life of the system. There are several different methods of testing in use today, some in which the code is run to verify operation and output, and some in which a code error review is conducted without operation. The Inspection method involves a physical inspection of the code, checking for syntax, grammar, or other fundamental errors before running the code while ignoring the purpose of the code. The inspection method usually removes the majority of errors found in the program. A Walkthrough allows testing of the code for functionality and to determine if the code fulfills the design requirements identified by the design team. Desk Checking, another form of checking and verifying code involves running the code with paper and pen to determine the logical validity of the code without running any lines of code. The previous methods of testing are focused on catching issues when writing code and may not apply to the code purchased off the shelf, or in modular form to work within an existing system. With the cost of development for code, especially in smaller companies this may not be a viable option, however even if purchasing prepackaged code, there are tests which should be run to ensure no problems will be found during installation. After the code has been validated by manual means, or for purchased code, it can be processed by a program, such as a compiler, to verify that there are no significant errors by Syntax Checking. Syntax Checking can also be run automatically each time the program saves a file to identify issues which arise causing the system to need maintenance. Code is generally written in modular form in todays environments, and there are methods of testing which lend themselves well to this. Unit testing is designed to test each individual module or unit to verify operation before the modules are combined together into a system. Testing individual modules may seem to be difficult as many modules share data and information, the way to fix any call errors is by using Stub Testing. During Stub testing, lines of instructions are inserted in the code to emulate a response from an outside source allowing the program to complete without errors. After testing the modules, they are combined and tested again during Integration testing, using a top-down approach to verifying communications and data sharing logic is sound. The final method  to discuss is System Testing, the act of testing the finalized system, using the same top-down approach from the Integration phase. The software chosen for Riordan Manufacturing to satisfy the needs listed is off-the-shelf giving limited testing requirements. Alpha Testing was accomplished during the final steps of the JAD, or Joint Application Design, process and beta testing will commence using key stakeholders in the project once final project approval has been given. INSTALLATION The installation process involves transitioning from the legacy system to the new system and can occur in several different approaches, direct, parallel, single location, and phased. â€Å"Each installation strategy involves converting not only software but also data and (potentially) hardware, documentation, work methods, job descriptions, offices and other facilities, training materials, business forms, and other aspects of the systems (Dennis, Wixom, Roth, 2012, ). Each of these different installation methods has their positive and negative aspects, and can be combined to fit the needs of the business requirements. The Direct Approach is a cold turkey shut down of the legacy system with no transition time, which can be dangerous if there are issues with the new system, or if support or training are lacking, however, this can drive the new system as there is no choice but success. In the Parallel installation method, the legacy system is left running allowing a safety net; however, this requires support for both systems causing increased cost to the business. A Single Location approach can allow for adjustments before all sites are brought online, however while the other locations continue to use the legacy system, data must be bridged between the two systems and the same additional costs of the Parallel system are incurred. Finally the Phased approach gradually transitions between the two systems, making transitions easier for the staff, yet limits the newer system to the constraints of the older system as they must share data. For Riordans new HRIS, the direct approach will be combined with the phased approach. Currently only the corporate site is using the legacy system, and phasing the other locations onto the system will allow training in phases by location. DOCUMENTATION Documentation of a system comes in several different forms each of utmost  importance. To ensure that the system can be adequately supported and repaired, System documentation is required. To ensure that users properly understand the system, User documentation such as a users guide, release description, system administrators guide, reference documentation and user acceptance are required. Systems documentation, users guide and reference documentation for this system is provided by Bamboo HR after purchase of the system is completed, and acceptance sign-off will be completed as the final step of the installation. TRAINING As systems can only function to the level at which users can operate the system, user training is tantamount to success of an installation. User training can occur in many different forms, classroom led training, literary resources, and online training, all of which are educational tools to heighten productivity and ensure system success. Support staff will also be trained to understand not only how the user accomplishes tasks within the system, but also the how the system performs these tasks if repair or maintenance is to be conducted. Training on the HRIS will be carried out by BambooHR using several different methods for different topics. As the system will be maintained by an outside company, the focus for Riordan will be user training. All staff will be trained using online methods with documentation support for using the new system as all pertinent employee information will be handled through the online system to include benefits, vacation time, and training. Specialist training will be available for the following procedures; benefit tracking, recruitment, employee and management training, employee tracking, login management, payroll activities, report management, change requests and performance reviews by BambooHR. In addition, IT support staff will receive refresher training in application program interface to allow for interactivity and continued development of the system as business needs change. SUPPORT Support of a system is conducted not only on the system itself, in terms of upgrades for the hardware and software, and backups of the data, but also support for the users. With any system, issues occur during use, and an avenue for users to report these quickly and accurately, and receive assistance for problems is required. Tracking these reported problems can  help system analysts and support staff determine if there is a fix for the software or hardware, or if more user training can solve the issues. CONCLUSION Purchasing the Bamboo HRIS program has both tangible and intangible benefits for Riordan Manufacturing. The financial aspect, $16,512 a year ($8 per employee for 172 regular employees) dwarfs the price of purchasing and installing the required hardware to run an on-site system, while removing the current outsourcing which exists for benefits management. Provided training, customer support, security support, data migration, business report design and security upgrades add to the overall corporate value and dispensing of the legacy system releases it support personnel while lowering utility and maintenance bills. Determinations of the proper level of support staffing needed to continue business operations after the legacy system retirement will be conducted to eliminate nonessential personnel. REFERENCES Cutler, T. P. (2015). Internal vs. external threats Digital locksmiths. Retrieved from http://digitallocksmithsinc.com/2013/03/27/internal-vs-external-threats/#.VQ5XR-HZBww Riordan Manufacturing (2006). Riordan Intranet. Retrieved March 15, 2015 from http://ecampus.phoenix.edu/secure/aapd/cist/libraries/IT Service Requests.htm University of Phoenix 2005-2009 Unified Security Management USM Platform. (2015). Retrieved from https://www.alienvault.com/products?utm_source=Googleutm_medium=CPCutm_term=%2Balienvaultutm_campaign=SITELINK-ALIENVAULT_USMgclid=COrosKLUv8QCFRSIfgodGr4AUg Joint application design Wikipedia, the free encyclopedia. (n.d.). Retrieved from http://en.wikipedia.org/wiki/Joint_application_design Bicara, Bedes (2009). Bicara Property. Retrieved January 16, 2010 from http://bicaraproperty.wordpress.com/2009/08/19/scope-of-feasibility-analysis BambooHR: Human resources software for small and medium businesses. (2015). Retrieved from http://www.bamboohr.com/ Valacich, J. S., George, J. F., Hoffer, J. A. (2012). Essentials of Systems Analysis and Design (5th ed.). Retrieved from The University of Phoenix eBook Collection.

Case Study of Strategic Management in the Coca-Cola Company

Case Study of Strategic Management in the Coca-Cola Company Coca-Cola has been founded since 1886 in Atlanta, United State. The Coca-Cola Company has produced more than 10 billion gallons of syrup. But Pemberton, he died in 1888 without realize the achievement of the beverage he had created.   In year 1888-1891, Asa Griggs Candler protected rights to the production for a total of about $2,300. Asa G. Candler, a natural born salesman, transformed Coca-Cola from an invention into a business. He gave away coupons for complimentary first tastes of Coca-Cola, and outfitted distributing pharmacists with clocks, urns, calendars and apothecary scales bearing the Coca-Cola brand. By 1895, Candler had expanded the product into Chicago, Dallas and Los Angeles.   In year 1894, a Mississippi businessman name Joseph Biedenharn became the first to fill Coca-Cola in bottles. He didnt realize then that the future of Coca-Cola would be with handy, bottled beverages customers could take anywhere. In five years, two Chattanooga lawyers, Benjamin F. Thomas and Joseph B. Whitehead, secured restricted rights from Candler to bottle and sell the Coca-Cola. In 1886, Coca-Cola ® brings refreshment to patrons of a small Atlanta pharmacy. Now well into its second century, the Companys goal is to present magic every time someone drinks one of its more than 500 brands. Coca-Cola has fans from Boston to Budapest to Bahrain, drinking brands such as Ambasa, Vegitabeta and Frescolita. In the furthest comers of the globe, you can still found Coca-Cola. Coca-Cola is dedicated to local markets, paying notice to what people from special cultures and backgrounds like to drink, and where and how they want to drink it. With its bottling partners, the Company reaches out to the local communities it serves, believing that Coca-Cola exists to benefit and refresh everyone it touches. Company LOGO C:UsersUserDownloads800px-Coca-Cola_logo_svg.png Vision and Mission Mission Cola-Cola Company Roadmap starts with their mission, which is long-term. It declares their function as a company and serves as the standard against which their weight of action and decisions. The mission of Coca-Cola Company is to refresh the world, to inspire moments of optimism and happiness, to create value and make a difference. Vision Vision serves as the framework for Coca-Cola Company Roadmap and guides every part of the business by describing what they need to achieve in order to continue achieving sustainable quality growth. People, be a large place to work where people are encouraged to be the best they can be. Portfolio, bring to the world a portfolio of excellence beverage brands that expect and persuade peoples desires and needs. Partners, nurture a winning network of customers and suppliers, together they create communal, enduring value. Plane, be a responsible resident that makes a special by helping build and support sustainable communities. Profit, maximize long-term return to shareholder while being aware of their general responsibilities. Productivity, be a highly successful, bend and fast moving organisation. Coca-Cola products Coca-Cola companies have a very narrow products range which are Coca-cola, Sprite and Fanta. Those products are sold in the market with a difference size of bottles which are 250ml, 300ml, 1liter and 1.5liter pet. Working as a Global Team Coca-Cola companies built around two core assets, its brands and its people. Thats what makes working at Coca-Cola so special. They believe that work is a place that the employer need go every day. It should be a place of exploration, creativity, professional growth and interpersonal relationships. Its about being inspired and motivated to achieve extraordinary things. They want people to take pride in their work and in building brands others love. After all, its the combined talents, skills, knowledge, experience and passion of our people that make us who we are. Coca-Cola Company has 92,800 associates around the world live and works in the markets. They serve more than 87 percent of them outside the United State. In the geographically diverse environment, they learn from each market and share those learns quickly. As a result, Coca-Cola Company culture is ever more collaborative. From beverage concept and development to merchandising, Coca-Cola associates are sharing concept across departments and markets in new ways. Consequently, Coca-Cola associates are increasing enthusiastic about their work and inspired to turn plans into action. With a portfolio of more than 3,300 list of product, from diet and regular sparkling beverages to still beverages such as 100 percent fruit juices and fruit drinks, waters, sports and energy drinks, teas and coffees, and milk-and soy-based beverages, Coca-Cola Company variety spans the globe. Management Function PLANNING Definition Planning is the process of setting goals, developing  strategic, outlining tasks  and then deciding how best to accomplish them. As a result of the planning process, everyone in the organization knows what should be done, who should do it, and how it should be done. It is a detailed programmed regarding future course of action. Plan also a blueprint specifying the resource allocations, schedules, and other actions necessary for attaining goals. It defining goals and then determining the activities and resources required to achieve them. Planning can be difference of type, an organisation can classify some of the important types of plans which are the financial and non financial plans, formal and informal plans, specific and routine plans, strategic and functional plans, long range and short range plans and the last administrative and operational plans. Planning function is important to the managers, managers need to plan so that the worker activities are consistent with the organ isation goals and the correct type and amount of resources also can be acquired. A planning function requires information, judgment and decision making. Theories According to Yehezkel Dror, 1974, he says that planning is the process of preparing a set of decision for action in future, directed at achieving goals. According to Professor James Stoner, 1997, he says that planning is of establishing objectives and appropriate courses of action before taking action. According to Archibugi, 2008, say that planning is a method of making rational decision; a method that is, to some extent, common to many areas. Real Practice For a Coca-Cola company, planning is very important to them because according to Joel Ross and Michael Kami theory, they think that an organisation without the strategy planning is like a ship without a rudder, going around the circle. Its like a tramp that is no place to go to. Strategic planning, implementation and formulation are the core management function. One of the biggest factors for determining whether the organisation performs up to its potential or not is the extent to which the management team performs, the strategy making and strategic implementing function. Coca-Cola organisation thinks that only the good strategic and good implementations are the most trustworthy proof of good management. A strategic plan is the bridge of the future, which an organisation uses to lead from what it is to what it envisions it can become. Planning also can be a future course of action. Planning is concerning itself with look forward into the future and determining the vision, mission and objective of the project or program. Vision is that provides the overall frame of reference within which mission statements are written and goals selected. It also is the desired future state of organization. According to Peter F. Drucker, objectives are essential in all the key areas where performance and results directly contribute to the growth and survival of a business. The vision of the Coca-Cola organisation is to become the best and the biggest anchor bottler in the world. They mission are to refresh the world, to create value and make a difference everywhere they engage. In the Coca-Cola organisation, most of the goals setting and planning activities are handling by the top management. The top manager had set three objectives for the Coca-Cola organisation. The objectives of this company can be classified as the strategic goa ls, tactical goals and operational goals. Strategic goals are statements of what an organisation wish to achieve over the period of the strategic plan likes over the next years, next five years. The strategic goals are considered when company is thinking of the long-term objectives. This strategic goal is decided by the top management with consultation by the parent company head quartered at Singapore. The top managers set this goal to make sure that they are in line with the changing environment, every year they have to review in the annual meeting. They have to make sure the company continue provide the quality products to the valuable customers, to project an outstanding corporate and try to satisfy the customer through extra ordinary service and an excellent service along with the complete tactical and operational support. The managers also need to select and retain in professional people for the organisation. Another, the tactical goals which are define the outcomes that major divisions and departments must achieve for organization to reach its overall goals. The top managers of the Coca-Cola Company on an annual basis devise these goals together with the consultation of the lower level employees.  After that, each departmental director have to subdivide the annual tasks on the quarterly or monthly basis to have a proper check to make sure that these objectives are achieved mainly  through the marketing after the annual tasks is given. For this year, managers need to ensure that Coca-Cola goals have to increase the revenue by 20% of the compared last year and increase the total retail customer around 10%. Coca-Cola also has to increase the market share by 5% and 30% of the reactivate the discounts of customers. Last, the operational goals which is that the managers set to ensure that each employees can assigned its goals and told what are expected of him or her and then he or she is evaluated on the basis of certain rules and regulations followed even ly by the  company. This operational goals may arise some issue which is some fresh salesman cannot reach their goals so the managers need to ensure that the salesmen can find the new customer, retain existing one and bring back the discontinued accounts by giving them some training. In addition, planning is vital in making management decisions. Decision making is the study of identifying and choosing alternatives based on the values and preferences of the decision maker and it is the process of sufficiently reducing uncertainty and doubt about alternatives to allow a reasonable choice to be made from among them. A bad decision making will have a bad result so a good manager must good in decision making, they have to must sure that every decision they make is good for the organisation. The decision making process in the Coca-Cola company is centralized. There are six step in the decision making of the Coca-Cola company which are recognize need to make decision, generate alternatives, assess the alternatives, choose among alternatives, implement choose and last the learn from feedback. In Coca-Cola company, decision which always takes by the top manager can related to the packaging positioning, trade discounts, advertisement, price reductions and distribution. So as a conclusion of planning, planning is the first tool of the four functions in the management process. It is rightly said Well plan is half done. Compare to the theory and real practice, both of them are concerning with the future action which is how to achieve the organisations goals with those objectives that are making. The difference between a successful and unsuccessful manager lies within the planning procedure. So for me, a successful manager should have a planning skill for achieve the organisations goals. ORGANISING Definition: Organising is one of the four managerial functions which focus on allocating and arranging human and non-human resources so that the plans can be carried out successfully. It also means constructing an organisational structure that is compatible for the accomplishment of the agreed purposes, lines of authority, and responsibility defined, and a system of rules and procedures which lead the performance of subordinates lay down. Organising is how the plan will be carried out so the goal is achieve. Once a plan is planned, the next step in the progression is to agree on which individuals will need to be include, who will be in charge, who will keep individuals held responsible, and what resources will be necessitate, who will be in charge for getting those resources, who will keep an eye on the progress? Those phases are all part of the organising process in the project. Hence, organising is next to planning because once the plan is planned, the next natural move in the progressions is to get organised so the plan comes to fruition. Organising is also the talent of receiving people who do not work for you to realise things. As a conclusion, organising refers to the categorising of activities and possessions in a reasonable way. THEORY: According to Stephen P. Robbins and Mary Coulter, organizing is determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. Thus, organising refers to critical dynamic feature such as what tasks are to be carry out, who has to carry out them, on what basis the tasks are to be grouped, who has to report to whom and who should have the authority to make the decisions. L.A. Allen defined organizing as the process of identifying and grouping the work to be performed, defining and delegating responsibility and authority, and establishing relationships for the purpose of enabling people to work most effectively together in accomplishing objectives. Thus, organising is a management function relating in assigning duties, grouping tasks, delegating authority and responsibility and allocating resources to accomplish a specific plan in a competent manner. According to Chester Barnard, Organizing is a function by which the concern is able to define the role positions, the jobs related and the co- ordination between authority and responsibility. REAL PRACTISE 1. Decentralisation Base on the basis functional approach, Coca-Cola Company is divided into different departments in the real practice. Individuals who possess the same on the basis of common skills and work activities are grouped together. This method helps the company in attaining the economies of scale through high excellence of problem solving and lesser needs of guidance of the subordinates. Coca-Cola Company is leaded by the General Manager. There are a total of five mainly departments at Coca-Cola Company which are Production department, Industrial Relation department, Sales and Marketing department, Human Resources department, and Finance and Accounting department. Each department has their own functions and responsibility toward the company. Production department is in charge for the overall production of the Coca-Cola Company. Industrial Relations department is in charge for handling with problems connected to the operational surroundings of the staff and the matter linked to the labor unions . Sales and Marketing department is accountable for the producing the goods obtainable in the market and to deal with the problems associated to the advertisements of the goods. Human Resources department is in charge for looking the proficient pool of workers, choosing the professionals and make them pleased so that they should remain faithful to the company. Finance department deals with overall costing and pricing of the goods. They also deal with the trade in correlated concern of the company. Accounting department lend a hand to the sales department in making bill of lading and payroll entries. Example hierarchy of Decentralisation for Coca-Cola Company: Figure : The departments under the General Manager of Coca-Cola Company. 2. Work Specialisation Coca-Cola Company each executive is made in charge for only a specific role that he or she expertise as the work specialisation is important. Each salesman is encountering different type of individuals as there is no tediousness or repetitiveness. The job is tough and promotions are based on performance. Authority and Responsibility The executive of Coca-Cola Company receives report from the Salesman. These Sales Managers are in charge for the performances of the salesmen which they need to provide them timely comment. Assistances are requiring to be provided by Sales Manager at any time and it is a problem connected to the performance of the staff. The administrators keep an eye on an on-going basis toward these salesmen which serves as an efficient managing mechanism. The staffs have a lot of power, liability and information relative to the job that they are responsibility Nevertheless, every part of the information and authority relative to the work is provided by their individual supervisors. These procedures are the similar in the other subdivisions as well. Figure Delegation and Accountability Coca-Cola Company each executive is made held responsible for the actions of his or her underlings. An accurate advices and assistance is given at time to time to attain the purpose by the particular executives. Every supervisor is responsible for motivating their juniors so as to increase the effectiveness and efficiency of the staffs apart from the delegation. Human Resources department lend a hand staff so they could recognise their potential and uses various technique to encourage them. In return, they offer the most excellent to their supervisor. Thus boost their performance, excellence of work and consumer satisfaction. Span of Control The span of control is the amount of staff who report directly to a prearranged Coca-Cola Company supervisor. It is most excellent to have a minimum of 3 staff and a maximum of 5 staff reporting to their supervisor. This low pattern is as a result of the actuality that the organisation is a perpendicular and there are various individuals having different works to do so. When there are more than 5 individuals, it is hard to be managed. Hence when there is an utmost of 5 people, the possessions and staffs still can be supervise in an effective manner. Resource Allocation To the extent that resources allocation is concerned, the executives of each department in the Coca-Cola Company have the power to exploit the organisational assets whenever the assets are required for the purposes of their department. Special permission has to be approved by other superintendents if these assets belong to other superintendent. These resources may be capital, work force or other. Organising the Human Resources When there are required positions in Coca-Cola Company and not on reserve basis, employment will be performed. The employment begins whenever a superintendent wants a salesperson. Foremost, it will send to be agreed by the General Manager of Coca-Cola Company before sending it to Human Resource department, HR. Example of the recruitment process: Human Resources department will verify from their Ex-Employers about the behavior and the cause of leaving. If the candidate is selected Education requirements and Screening Of the PersonnelAvailable job are make public within Coca-Cola Company Human Resources department look for its data bank Selection is based on several decisive factors for various titles Aptitude test Example, for salesman Candidate is asked to turn up for an interview Candidate is asked for any references, which can make. If no suitable candidates for a specific profession If no suitable candidates, then publicise in the newspaper Coca-Cola Company If pass the aptitude test Carried out by the sales and Human Resources department Easy mathematics and common knowledge is tested. Familiar with how of English is also essential As a conclusion for organising, an organising is the second function in the managerial functions. When the organization is well organised, it can be said that it is in the best conditions. Compare to the theory and real practice, both of them are linked to allocating and arranging human and non-human resources so that plans can be carried out successfully. The difference between a successful and unsuccessful organisation lies within the manager of the company. So as for me, to be a successful organization, proper organising is essential. LEADING Definition Leading means the process of influencing others to engage in work behaviors that would lead to the achievement of goals. It can be said, it is the third function in management. This function has a unique characteristic as compared to other functions, employing the humanistic perspective but require less systematic process for analysis as other functions. A leader must lead his subordinates to achieve goals more efficiency. Due to business environment, leaders are constantly on the change. Today, a manager must be able to make a quick and more accurate decision, either in consensus building or teamwork environment. Leadership is a complex process in which a person influences others to accomplish a mission, task, and objective and directs the organization in a way that makes it more cohesive and coherent. Leadership also can be defined as the ability to influence a group towards the achievement of goals. To lead subordinates successfully, the manager must provide directions and leaders hip to his staffs, to perform the essential task within the required time frame, and with the most efficient use of resources. Leadership theory are include trait theory (leadership idea that try to identify characteristic that differentiated from non- leaders), behavioral theory (identified behaviors that differentiated effective leaders from ineffective leaders) and contingency theory (leaders should be flexible and adjust to change in the environment). In behavioral theory, it include autocratic, democratic and laissez- faire. Theories According to Alan Keith, 2002, Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen. According to Tom De Marco, Leadership needs to be distinguished from posturing. Real Practice In Coca-Cola Company, other than the three of management functions, leading is important. The organization places the general manager on the top of the hierarchy. The general manager takes the responsibility of deciding major administrative decisions in accordance to the companys policy and operations. He will not be involved in the operations aspect directly. Departmental managers are tasked with leading and paving the direction for their subordinates. These leaders concentrate on two main parts of the operations. First, being co-ordination with each other in the operations, so as to increase the business volume. Second, employees are encouraged to give new ideas on increasing customer satisfaction. According to Herbert Spencer , that the time times produce the person and not the other way around. Coca-Cola believes they are practicing a democratic and laissez- faire style of leadership which are behavioral theory, through delegation and participation of employees. Since the sales a nd marketing team are dependent on one another, the team management concept is applied. The managers are very supportive of the practice of having subordinates treated in a fair and good manner. Employees are treated as part of the family. By encouraging them to participate in group discussions, using open communication system, employees are not left out in decision makings. So it can let employees always relax whether they are in work and also let them feeling that they are not just employees only come for work. They will feel comfortable as they are friend or a member of family either with superior or workmate. There have an highly open environment. Subordinates can show their opinion and feeling to the manager. Managers also will encourage employees participate to the decision- making so they will become participative so can make use for the group discussion. According to Victor Vroom, in collaboration with Phillip Yetton(1973) and later with Arthur Jago(1988) developed a taxonomy for describing leadership situation, taxonomy that wan use in a normative decision mode l where leadership styles were connected to situational variables, defining which approach was more suitable to which situation. Monetary and non-monetary rewards are used to entice a higher participation, especially from the lower level employees. The company gives high priority to motivate employees, adopting the policy of promoting employees within the company, based on performance, rather than recruiting a new staff. Achievable objectives and targets are set, which enables most employees to achieve and perform well. Paying wages that are higher than the industrys standard is also a part of the motivation plan. There are also various in-house campaigns and competition to stir up employees motivation. Motivated employees, gives important and timely feedbacks, like job or personal problems, which managers could help to solve. To further motivate employees, the company places importance to the working environment and goals achieved. The employees will get the commission if they sell the products in bulk. The commission is base on the performance basis of subordinated. So, subordinates not only will get the salary but also commission. This can support and motivate employees to work hard and achieve the goals successfully more efficiency. This way is very objective and are perceives achievable by most of employees. Beside that the competition between employees can motivate them, other than this compensation plan also is a motivating factor as paying more than the industry average. A good working environment and a challenging milestone are a most important factor in employees motivation. Managers play a vital role to solve any problems of subordinates whether is is job related or personal problem. According to Robert Blake and Jane Mouton in 1941, the five different leadership style of managerial grid model is based on the leaders concern for people and their concern for goal achievement. They also will give employees timely feedback about their unsatisfied. In t he function of leading, communication is a major factor in human relationship. With the contingency theory, the manager will be flexible and adjust to change according to situation. Information sharing among employees is highly encouraged. Top management seeks input and feedback from lower ranking employees, before implementing new company policies. The general manager is accessible to all employees at any time, if they have any grievances or suggestions. Communications between departments can be done formally or informally. The company uses grapevine to get employees view about the management. At Coca-Cola, the top management ensures the culture of the organization, which has its values formally documented and communicated to all employees, is adhered to. To ensure the successful implementation of the rules and values, the top management adopts the lead by example approach, when administering the policies. Employees behavior is reviewed periodically. So, as conclusion for leading, leadership is organizing a group of people to achieve a common goal. To achieve the goal, leadership of manager are important to leading subordinates to exert high level effort for successful. Controlling Definition Every manager whether in small or big firm needs managerial skills to lead the company. The important managerial skills have four important skills which is planning, organizing, leading and controlling or managing. All these skills are related to each other. Without this four skills manager are not being able to lead the employees in order to achieve organization vision, mission and goal. Controlling is once of the important as the organization will not substined without it. Manager need controlling to encourages others employee to be creative, innovative and aware toward their jobs, beside that managers identify any opportunities for change and development to upgrade the quality of employees and also their product, before it drives change the manager scopes and plan it carefully. Other than that manager used controlling to manages other employees through the change process to make sure it run smoothly, manager also must takes account of all stakeholder issues that happen to them to make a clear understanding and try to avoid from occurs problem. Controlling is one of the activities involve in management, controlling also one of the managerial skills. Controlling is the process of regulating activities to achieve organizational goals. Theories According to EFL Breach, Control is checking current performance against pre-determined standards contained in the plans, with a view to ensure adequate progress and satisfactory performance. Other than EPL breach, other opinion according to Henri Fayol in 1916 Control consists of verifying whether everything occurs in conformity with the plan adopted, the instructions issued, and principles established. Its object is to point out weaknesses and errors in order to rectify them and prevent recurrence. According to Harold Koontz, Controlling is the measurement and correction of performance in order to make sure that enterprise objectives and the plans devised to attain them are accomplished. As for Stafford Beer, management is the profession of control. Real Practice Controlling is done through the evaluation, which is based on the very objective basis. Some criteria are fixed in advance, if these criteria are not met when the employees are asked and evaluated for the reasons and corrective actions are taken by the respective managers. All this is control by manager to make the process run without problem. Different departments have different criteria, different reporting and controlling systems. The reporting, evaluation and control system of sales departments is Sales Persons reporting system and Sales Persons Evaluation System. Controlling is important to manager because manager used it to check the error and made a correction so the deviation standard can be achieved. This managerial skills is been using by the well known beverage soft drink which is the Coca-cola company. Sales Persons reporting system is where the employees give a daily report of his done activities to market developer of his area, sales person also are free to ask for any kind of assistance from the market developer to help him doing the activities. Every sales person will be giving a punch card which will record his arrival and departure time. They also will be given a route card which he must fill out to make sure the details about the time spent of visit the outlet, times during the traveling and it include the names of the loaders and salesperson time in and out of the vehicle. This will make the progress running smoothly and managers are able to control. Apart from this the manager also will inform about the next days order to be loaded in the truck to be deliver, this also will tell the manager the sum of sales by the s

Music Censorship Essay example -- essays research papers fc

After killing you loudly with rhymes, beats, and rhythms, the music industry as a whole has gone through many trials and tribulations. Society has shifted in such a manner that allows and encourages freethinking and abstract arts and with those great things we face the problem of censorship. From an artist’s perspective it’s their â€Å"work,† but from another’s point of view that same piece of â€Å"work† can be garbage to another. Now in the 21st century we face an artistic crossroads. We are left with the question how far can an artist go? In addition, when we do go too far, do we censor? Censors are now disguised as retailers and distributors, special-interest groups, and less influential but passionate religious groups, and government authorities. Ultimately, when all is said, there remains one question and that question is does censorship conflict with the first amendment? The First Amendment states, â€Å"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.† (Beahm, 1993, p. 79) The court, in FCC v. Pacifica, said that although the First Amendment protects indecent speech, the commission could regulate the airwaves with only a few exceptions. In Pacifica, the court ruled in the FCC's favor, allowing it to curb utterances of the famous seven words that cannot be said on the air. The Pacifica case has remained substantially unchanged, despite a few lower court challenges and the Supreme Court's decision in Reno v. ACLU striking down an indecency standard for the Internet but not for on-air broadcasts. The current ban on indecent broadcasts applies strictly to those between 6 a.m. and 10 p.m., when children are most likely to be li stening to the radio or watching television. Many would say that buying a CD or an adult film is much different than having a medium that is easily accessible such as radio, but others would counter that censoring lyrics abridges freedom of speech and that if someone is offended by the music on a station, that they should change the station. The owner of a Florida record store was convicted of obscenity charges for selling a recording by the rap group 2 Live Crew that had been declared obscene by a Federal judge. â€Å"As Nasty ... ...can government wants Americans to be sparred from obscenities in movies, TV, CD’s, and milder obscenities on the censored radios, they should alter the wording of the 1st Amendment to allow for blocking of obscenities when the government deems necessary. As the 1st Amendment states now, â€Å"Congress shall make no law†¦ abridging the freedom of speech.† That means no law can be passed that abridges of the freedom of speech and freedom of speech entails that Americans can say as they please. Anything calling for someone not to be able to say as they please abridges the principle of the 1st Amendment. Bibliography Beahm, George. War of Words: The Censorship Debate. Kansas City: Andrews and McMeel, 1993. Carter, T. Barton. Mass Communication Law In a Nutshell. St. Paul, Minnesota: West Group, 2000. Creech, Kenneth. Electronic Media Law and Regulation. Boston: Focal Press 2000. Daily, Jay E. The Anatomy of Censorship. New York: Marcel Dekker, Inc., 1973. Menconi, Al. Today’s Music: A Window To Your Child’s Soul. Elgin, Illinois: David C. Cook Publishing Co. 1990 Perkins, Erin. Droppin’ Science: Critcial Essays on Rap Music and Hip Hop Culture. Philadelphia: Temple University Press. 1996

Do We Care? :: New Criticism Literature Essays

Do We Care? Many different forms of critical theory focus on the text, the circumstances surrounding the text, or the author, without acknowledging the subjective nature of literature. New Criticism proclaims that the â€Å"essential components of any work of literature, whether lyric, narrative, or dramatic, are conceived to be words, images, and symbols, rather than character, thought, and plot† (Abrams 246). New Historicism â€Å"is grounded on the concepts that history itself is not a set of fixed, objective facts, but, like the literature with which it interacts, a text which needs to be interpreted† (249). Psychological criticism â€Å"deals with a work of literature primarily as an expression, in fictional form, of the state of mind and the structure of personality of the individual author† (263). In these forms of critical theory, the response of the reader is less important than the author, the text, and whatever symbolism might be found in the text. While igno ring the importance of reader-response may be justified in academia, it also holds true that without the reader, the need for literature would not exist. What specific properties lend value to literature? Though style and structure are important components and should not be completely disregarded, the meaning of the text is dependent upon the individual reader, and as such, is highly subjective. In her essay, Contingencies of Value, Barbara Herrnstein Smith states, â€Å"the value of a work – that is, its effectiveness in performing desired/able functions for some set of subjects – is not independent of authorial design, labor, and skill . . . that what may be spoken of as the ‘properties’ of the work – its ‘structure,’ ‘features,’ ‘qualities,’ and of course, its ‘meaning’ – are not fixed, given, or inherent in the work itself but are at every point the variable products of some subject’s interaction with it† (Richter 148). This brings up an interesting point: if the reader’s interaction with the text proves to be less tha n what the reader expected or wanted, does it negate the value of the text as literature? And does the educational and cultural background of the reader have any kind of effect on this process? Smith believes it does: . . . there are many people in the world who are not – or are not yet, or choose not to be – among the orthodoxly educated population of the West: people who do not encounter Western classics at all or who encounter them under cultural and institutional conditions very different from those of American and European college professors and their students.

Ap World Ccot on China

CCOT From 100 C. E to 1000 C. E there were many changes along with continuities in the political and cultural life of the Chinese peoples. For example a big change in the political life of China was a series of nomadic invasions. A large continuity in bureaucracy may have changed just a little bit but it was always present in China. Through its history a big continuity in Chinese culture could be Confucianism. Even though Confucianism does not disappear, Buddhism becomes very popular when the Han Dynasty collapses and nomadic tribes invade offering hope in light of chaos.There were many changes in political history of China. A large change was the nomadic invasions of China. It caused the Han Dynasty to collapse and endless wars. It also gave women more rights because Buddhism brought better living conditions for women and believed women were as equal parts, which let Buddhism spread. Bureaucracy was a large continuity in Chinese political life. Many emperors lived under a bureaucrac y, which in turn meant that people under the emperor’s rule dealt with bureaucracy.In 220 C. E, when the nomadic peoples were invading China, and endless wars led the collapse of the Han Dynasty, the concept of Confucianism does not agree with chaos the Chinese looked to Buddhism that â€Å"offers hope in the light of chaos† although Confucianism does not disappear the expansion of Buddhism in Chinese culture is a big change. Confucianism was very popular throughout Chinese history. It is still practiced today and will continue to be practiced.Confucianism has set rules and roles for everyone in Chinese society because Confucius saw people getting along by being content with the roles they played in society. Its rules and roles did not go very well in chaos, which is why Buddhism became very popular in 220 C. E. Even though Confucianism lost power it still remained in many Chinese households. Continuities and changes are inevitable in Chinese history whether it be cult urally or politically. Buddhism and nomadic invasions were large changes, but Confucianism will always be in the Chinese culture and bureaucracy will also be a big continuity.